Diminishing Reliance on Paper

Rinnai New Zealand



We're really happy with the way Ricoh operates. As a business we've become driven to be less reliant on paper and to look at other solutions where paper isn't used

NEIL GREEN,

BACKGROUND

Rinnai is a respected and trusted heating solutions company that services New Zealand and Australia. They are a Japanese subsidiary, established in New Zealand in 1974.

THE CHALLENGE

Rinnai required a fresh approach to their document management system. At the time, documents were being poorly stored in boxes across several locations, with many being lost.

THE SOLUTION

In order to help reduce Rinnai’s reliance on paper, Ricoh implemented Laserfiche and Tungsten systems. This helped with:

  • Document searching
  • Efficient document management
  • Significantly reducing paper costs
  • Automation of invoicing processes

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